Privacy Notice

General Information & Customer Service:
info@francocaffe.it - tel. +39 0422 752540

Registered Office:
ORIGINE SRL - Via Postumia 26/8, 31045, Motta di Livenza (TV)
VAT Number: 04259940262

Suggestions
For suggestions or to report issues with the website, write to: info@francocaffe.it

1. Introduction

Pursuant to Articles 12, 13, and 14 of EU Regulation No. 679/2016 (GDPR) and Legislative Decree No. 196/2003 (Privacy Code), we inform you that the personal data (“Personal Data”) provided through this website (the “Site”) will be processed fairly, lawfully, and transparently.
The Data Controller is ORIGINE SRL, with registered office in Motta di Livenza (TV), via Postumia 26/8, also reachable by email at info@francocaffe.it.

2. Purpose of processing

Online purchases: Personal Data are necessary for the management and execution of the contract. Without providing such data, it will not be possible to complete the order.

Newsletter and direct marketing: with explicit consent, data may be used for sending informational and promotional communications regarding ORIGINE products and services. Consent is optional.

Support, information, and bookings: data provided for support requests, information, or bookings will be processed exclusively to provide the requested service.

3. Methods of processing and retention periods

Data will be processed using paper and digital tools, adopting adequate measures to ensure security.

• Online purchases: data will be retained for the time necessary to execute the contract and comply with legal obligations; subsequently for a maximum of 1 year.
• Newsletter and marketing: retained until consent is withdrawn or rights are exercised by the user.
• Support and requests: retained for the time necessary to fulfill the request.
4. Scope of data communication

Data may be disclosed to:

• third parties or public authorities for legal obligations or purposes strictly related to the execution of the contract;
• providers of technical, logistics, and marketing support services, within the limits of the declared purposes.
5. Data subject rights

The user may exercise at any time the rights provided for by Articles 15–22 GDPR:

• access, rectification, erasure, restriction, and data portability;
• objection to processing;
• withdrawal of consent, without affecting the lawfulness of processing based on consent before withdrawal.

A complaint may be lodged with the Data Protection Authority.
Requests and communications should be sent to: info@francocaffe.it

6. Consent and minors

Consent may only be given by individuals aged 16 or older. Should data be provided by minors under 16, parents/guardians may request deletion by writing to info@francocaffe.it

1. What are cookies

Cookies are small text files sent by websites to the user’s browser, for navigation, analysis, or customization purposes.

Cookies are divided into:

• technical (necessary for browsing and site functionality – no consent required);
• analytics (statistical data collection, anonymized if used directly by the controller);
• profiling (used to send targeted advertising – consent required).
2. Who sends cookies
• First-party cookies: installed directly by the site.
• Third-party cookies: installed by external services used by the site.
3. Cookie duration

Cookies may be:

• Session cookies: deleted when the browser is closed.
• Persistent cookies: remain stored until the set expiration date.
4. Cookie consent management

Upon first access, a banner is displayed allowing the user to:

• accept all cookies,
• reject all non-technical cookies,
• select preferences granularly via the cookie manager,
• close the banner while keeping only technical cookies enabled.

Consent can be modified or withdrawn at any time through the cookie manager available on the site.
Consent is stored for a maximum of 6 months, after which it will be requested again.

5. How to control cookies

The user can manage or delete cookies:

• through our cookie manager,
• by changing browser settings (Chrome, Firefox, Safari, Edge).
6. How to exercise rights

For requests regarding privacy and cookies, please write to:

• 📧 info@francocaffe.it
• 📮 Via Postumia 26/8, 31045 Motta di Livenza (TV), Italy